Return Policies
You can return any item purchased on www.vanitymodapositano.com within 16 days of
the delivery date. Here’s how:
- Communicate us to be refund your purchase sending an e-mail to vanitysorrento@hotmail.it
- Make sure the merchandise you return is in its original condition and tags included, otherwise we will be unable to accept your return and issue a refund.
- Ship the items to the following address: Savarese & Celentano S.a.s. Via San Cesareo, 74 Sorrento 80067 . The shipping charge are borne by the costumer
Once your package reaches the warehouse, please allow 3 to 7 business days
(depending on peak times) for your return to be processed.
REFUNDS
We usually accept returns within 3/7 business days of their arrival at our warehouse.
You will receive a refund of the price paid for the purchase less the initial shipping costs, if the order did not include these costs, no amount will be retained.
Once your return has beenaccepted, we will immediately request reimbursement and send you a confirmation email.
The time needed to process your refund may vary based on the payment method used:
PayPal: You will see the refund in your PayPal account within 48 hours of the Return
Confirmation email.
Vanity code promotion : the reimbursed sum will be available within 24 hours by a code
promotion of the total amount of your origin amount to spend in our website
www.vanitymodapositano.com or in our shop in Via San Cesareo, 74 Sorrento 80067
EXCHANGES
If you wish to change the item that you purchased, you can do if your order is egual or
more than the cost of your purchase within 16 days of delivery date, paying the shipping
charge.
Communicate us to want exchange your purchase sending an e-mail to
vanitysorrento@hotmail.it:
- Enclose the photo of the items that you would like to exchange
- Write us which items would you like to order specify name, size and color (those information you can find them on our website)
As soon as we receive your e-mail, we will answer you to inform you which address you
have to ship your original order.
When we receive the merchandise, we will send you by e-mail (through PayPal) the
request of payment related to the shipping charges. After that we are going to inform you
when your new order has left our warehouse.